Course Overview

This two-day course gives VMware vRealize® Operations™ administrators the skills to perform basic troubleshooting tasks. The course also gives administrators the skills to ensure that their vRealize Operations instance meets its use-case objectives of continuous performance optimization, app-aware intelligent remediation, and integrated compliance.

The hands-on training provides an overview of the tools and processes available to ensure a vRealize Operations deployment is running in a healthy state.

Course Objectives
By the end of the course, you should be able to meet the following objectives:

• Identify the vRealize Operations components affected in typical troubleshooting scenarios
• List the environmental and operational factors that can generate problems in vRealize Operations
• Use self-monitoring tools to assess and troubleshoot operational issues in vRealize Operations
• Access CLI-based tools to assess and troubleshoot operational issues in vRealize Operations
• Use the vRealize Operations API tool to retrieve cluster data and perform actions
• Retrieve and review log files associated with specific vRealize Operations components
• Use available tools to troubleshoot problem scenarios in vRealize Operations
• Identify the best practices to ensure a vRealize Operations instance remains in a healthy state
• Locate resources to help you troubleshoot vRealize Operations

Target Audience
System administrators tasked with maintaining a vRealize
Operations cluster

Prerequisites
This class requires system administration experience with vRealize
Operations deployments or completion of the following course:
VMware vRealize Operations: Install, Configure, Manage
[V8.2]

Course Modules

1 Course Introduction

• Introduction and course logistics
• Course objectives

2 Running a vRealize Operations Instance

• Identify the components of a vRealize Operations cluster
• Identify common problems that affect vRealize Operations
• List the environmental and operational factors that can affect vRealize Operations
• Identify the affected components

3 vRealize Operations Troubleshooting Tools

• Use vRealize Operations self-monitoring tools to troubleshoot problems
• Use CLI tools to troubleshoot vRealize Operations problems
• Identify the log files used by individual vRealize Operations components
• Run commands to analyze vRealize Operations log files
• Use the vRealize Operations API tool

4 vRealize Operations Troubleshooting Scenarios

• Use relevant tools to troubleshoot problem scenarios

5 Maintaining vRealize Operations

• Use best practices to ensure the vRealize Operations cluster remains in a healthy state
• Back up and restore vRealize Operations
• Identify vRealize Operations troubleshooting resources